Contact us
Call our main number to be directed to the department that can best address your needs.
Calling from a hospital phone? Dial the last five digits only.
Main number
Billing and insurance
800-467-7404
214-456-2455 (62455)
patientbilling@childrens.com
Gift shop
Dallas: 214-456-2160
Plano: 877-887-3200
Online Plano Store
Family resource library
Dallas: 214-456-0222 (60222)
Plano: 469-303-7735 (37735)
frl.libraries@childrens.com
School services
Dallas: 214-456-7733 (67733)
Plano: 469-303-4418 (34418)
Medical records request
Dallas: 214-456-2509 (62509)
Plano: 469-303-2509 (32509)
Fax: 214-456-6170
Department directory
Privacy office information
214-456-4444 (6444)
Spiritual care and education
Dallas: 214-456-2822 (62822)
Plano: 469-303-2822 (32822)
Grief and bereavement services
214-456-3555 (63555)
griefsupport@childrens.com
Social work
Weekdays, 8 a.m. – 4:30 p.m.:
214-456-2300 (62300)
Nights and weekends:
972-356-0099 (60099)
Our commitment to care
Let us know how we’re doing!
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